Salah satu hal yang paling mengganggu saya adalah saat orang di sekitar saya mencoba menyelesaikan masalah apapun yang terlihat. Masalah di dunia ini sangat banyak, masalah di sekitar kita sangat banyak, masalah yang ada di meja kita sendiri saja sudah sangat banyak. Tetapi banyak yang merasa mereka harus menyelesaikan masalah-masalah yang sebenarnya tidak perlu diselesaikan, apalagi diributkan.
Dari banyak referensi, saya merangkum 8 hal yang harus dijawab (more…)
In 2008, I officially started SSCX with 3 partners to help companies achieving operational excellence. Lean Six Sigma was a new concept back then. As a “process person”, improving business through business process improvement is something I enjoy. Every single day in my client site was an adventure!
I did enjoyed every engagement with my clients, hopefully they were too! One of the most exciting engagement is Bank Mandiri Lean Six Sigma initiative, with more than 100 projects including reducing loan process lead time, increasing call center service level, and even cutting new account opening lead time. It was so exciting when one of the projects was awarded best Lean Six Sigma project in Asia that year. I was so happy, like I am a Mandirian. 🙂
In 2011, SSCX published the first edition of Shift Indonesia (you can check it out here). Shift is Indonesia’s first operational management magazine. Kudos to Yudha Satya, for believing in Shift and made things happen!
Today, Shift works with brands to help them reach operational improvement stakeholders.
The magazines are available for free in digital format and priced at IDR 40,000 for company subscriptions.
In 2012, we did something never been done before: Indonesia’s first Operational Excellence Conference and Award. We named it Opexcon12. Today, Opexcon featured high profile speakers including economist Faisal Basri, Deputy Minister of Indutry, then-CEO of Trans Jakarta, CEO of Federal Oil, and many more. And this year, Opexcon17 will have Title Sponsor!
Kudos to Reiko and Riyantono who have worked the hardest for this!
We build the company project by project, training by training. I remember how we hired our first consultant, our first account executive. I vividly remember how we then afford to rent a 30 sqm office with 6 tables.
Today, SSCX is working with companies in Indonesia and Malaysia, helping companies in a mining site in Tanjung Enim, concentrating facility in Papua, bank in Jakarta, manufacturing facilities in Karawang, and even a bird park in Bali. Yes, bird park 🙂
From a solo consultant, now SSCX has a handful of leaders to continue the journey. I have resigned from the company as director this January and will pursue something else. I am confident that the new leadership will be able to take SSCX to another level.
Starting January 2017, I will have 150% of my time and energy to build Sleekr. It’s still at early stage. But, I am very confident of Sleekr’s potential to help small and medium businesses in Indonesia. Sleekr will enable more companies to have affordable business operating system. We are starting the initiative with Human Resources and Accounting. I will write more on this.
At the height of their popularity, 80s hard rock band Van Halen was known for their crazy backstage antics, which included incredibly specific food requests. But one of the strangest contract stipulations may have actually had a legitimate business purpose.
According to their biography, “The most egregious rumor about the band was that its contract rider demanded a bowl of M&Ms backstage—with all the brown ones removed. There were tales of Roth walking backstage, spotting a single brown M&M, and freaking out, trashing (more…)
Ada satu artikel di Harvard Business Review yang ditulis Chip Heath yang saya suka. Dalam artikel tersebut, ia menceritakan penelitian Elizabeth Newton tentang kutukan pengetahuan. Studi yang dilakukan Newton cukup sederhana. Ia meminta 2 orang dimana mereka memilih salah satu dari dua peran: “Pendengar” dan “Pengetuk”.
Setiap pengetuk diminta untuk memilih dengan baik lagu populer, seperti “Happy Birthday to You”, dan kemudian mengetuk meja sesuai irama lagu tersebut. Pekerjaan pendengar adalah menebak lagu yang diketuk tersebut. Selama studi ini, 120 lagu diketuk. Pendengar hanya bisa menduga tiga lagu dengan benar, artinya rasio keberhasilan hanya 2,5%. (more…)
Suatu hari, seorang teman menceritakan sebuah lelucon tentang seorang polisi. Dalam ceritanya, adalah petugas polisi yang menghampiri seorang pria yang sedang menumpuk batu di tengah jalan.
Polisi bertanya, “Untuk apa kamu menumpuk batu-batu ini di tengah jalan?”
Pria itu mengangkat kepala, menghentikan pekerjaannya, dan dengan serius menjawab, “Batu-batu ini bisa jadi tempat lampu, Pak!”
“Untuk apa kamu membuat tempat lampu?” tanya polisi dengan heran. (more…)